Both mainly because we are updating the internet site or simply because a person spilled coffee on it once more. We'll be back just the moment we finish the update or thoroughly clean up the coffee.
Perfectly , it appears that evidently they're switching their name . No surprise looking at how negative their track record is . If you did not get a refund as promised , file a grievance with the Better Business enterprise Bureau .
As I build the appointment, I questioned them when they took my insurance plan, and they right away explained Certainly. I asked once more, given that they didn’t even Look at, and they stated Indeed yet again, so I booked the appointment. I bought an electronic mail a couple of days before the appointment the place I could fill out the paperwork and insurance coverage, which I did, which includes putting in my insurance policies facts.
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About the day of my appointment, I walked in the position and also the folks they were being wonderful. They took my information and facts and then questioned to check out my coverage card yet again. I explained to them I'd already loaded that out, but didn’t think everything of it, simply because they frequently want a physical duplicate on the insurance policies. They looked at it, then asked exactly what the insurance coverage was as a result of, and I mentioned Georgia Southern.
They don't give correct prescriptions and it’s awful currently being stuck with Eyeglasses that search Odd and may’t see right they have got so far refused a refund for that horrible company rendered nevertheless trying!
I filed grievances with just about every agency I could locate with no outcomes . When I eventually contacted the BBB I acquired a call from Eyelab inside of two days and also a refund inside of a week ! Screw My Eyelab and Stanton Optical !
A lot clearer than what I had before and certainly than with none Eyeglasses but for $391 not obvious ample! So, my 4-yr-old grandson has to be the bestest boy at any time when his Grannie has to own One more complete eye exam to see when there is a variance while in the prescription. Indeed, there was! So, deliver the glasses that just arrived in back again for the factory. I call on eight/16/2023 to inquire concerning the position of my remake Eyeglasses. Wilmer, Sure I wrote his name down to get it ideal, instructed me they had just been given my Eyeglasses and also the day for pickup was August 28th. That intended Yet another 2 months and 30 times from my unique appointment. I pointed that out and also these ended up remakes and he mentioned nha thuoc tay that didn’t make any difference. That’s when they will be again in the store. Anybody who is aware of me understands that sentence did not sit well with me! I requested if he was in The shop, he explained Yes! I claimed excellent, I'm coming to get a refund and I will request you Personally!!!! I did Visit the store. I had been greeted so nicely by those same three ladies. They spelled out the whole predicament about the customer support Centre! nha thuoc tay They looked it up on the computer and observed exactly the same facts and produced a simply call to see if they might get points shifting somewhat faster proper then and there!!! Good customer service!!!
Went to my eyelab in rivercity jacksonville fl may perhaps 2024. eyelab Employees seemed pleasant. They did a Digital eye take a look at which I assumed was Unusual but I gave it a try out. The Dr was quite impolite when I informed him I couldn't see everything to the monitor. Was then told from the lab assistant that up coming calendar year I would wish bi focal Eyeglasses. So I purchased my Eyeglasses them arrived again brief I COULDNT see anything the revenue lady informed me that's simply because I didn't ordered the bi focal glasses. So I need to spend An additional 120$ at this point I have now compensated 435$ for my Eyeglasses. They despatched then back again in June 2024. They came back to the store 8n July 2024 and the lens fell out of the Eyeglasses though I had been however in the store.
Requested on the web they charged me 300 dollars and after that mentioned my order quantity didn't exist never received the item I had to head to my bank and file fraud still attempting to get my a refund.
The Woman walked away and went over into the counter where by the supervisor was sitting. She sat down and started referring to me to your supervisor like I wasn’t there. She whispered in her ear in an incredibly peaceful voice, “I used to be smoked.” The manager didn’t listen to her (Regardless that I could listen to her), then she mentioned again, “I had been smoked.
- The lead time for prescription glasses is definitely 1 to two months. I think This implies They are outsourcing the lens chopping to the other side with the planet and transport it to your US. Jean didn't mention this until eventually following I'd currently paid out.
The revenue lady took them back using a Perspective and explained the lab Lower them Incorrect. I known as To place in the complaint and asked for my a reimbursement 2 various times. The shop referred to as me told me it absolutely was a computer glitch and my ask for for my a reimbursement was rejected, they might supply me a single eyesight pair of Solar glasses now remember I've to possess bi focals for every the Dr so why would I get just one eyesight Sunlight Eyeglasses they wouldn't assistance me in any way. I'm past pissed at this stage and I however haven't gotten my refund. And we are actually at the conclusion of July 2024. I will never return to the location yet again........
I used to be walk in for a watch exam and didnt have to hold out and eye exam was Digital and I actually am extremely joyful how my practical experience is with My Eyelab
They explained it wasn’t coated. I'd loaded out the paperwork several days ahead of time, and no-one had contacted me that it wasn’t covered then possibly. I wasn’t delighted, Nevertheless they mentioned they could do a payment approach after which you can I could give the data to insurance plan who could reimburse me.